Last Modified: January 1, 2020

Your privacy is important to us. We've developed a Privacy Policy that covers how we collect, use and store your information. Please take a moment to familiarize yourself with our privacy practices.This Privacy Policy may change from time to time (see Changes to this Policy). Unless otherwise required by mandatory laws, your continued use of our websites after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

1.Information Collection And Use

Hetech Solar is the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell, rent or share your information to anyone or any third party outside of our organization.

We will use your information to respond to you, regarding the reason you contacted us. You may be asked to provide us with your shipping address and phone number after you place the order. It is required for the delivery document to ensure the products can arrive successfully.

The personal information we collect for orders allows us to record the orders correctly. We have an online system to record each order (order date, customer name, product, shipping address, phone number, payment number, shipping date, and tracking number). All of this information is stored securely so we can refer back to it if there are any issues with your order.

For private label and OEM customers, we have a strict policy to not share any of this information.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

2.Security

Hetech Solar takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

3.Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

4.Your rights

Applicable data protection laws may provide you with certain rights with regards to our processing of your Personal Data. These may include:

Restrictions. 

You have the right to restrict our processing of your personal data under certain circumstances. In particular, you can request we restrict our use of it if you contest its accuracy.

Withdrawal of Consent. 

Solely to the extent that our processing of your personal data is based on your consent, you may withdraw your consent at any time by closing your account. Withdrawing your consent will not, however, affect the lawfulness of the processing based on your consent before its withdrawal, and will not affect the lawfulness of our continued processing that is based on any other lawful basis for processing your personal data.

Right to be Forgotten.

You have the right to request that we delete all of your personal data.We may not accommodate a request to erase information if we believe the deletion would violate any law or legal requirement or cause the information to be incorrect. In all other cases, we will retain your personal data as set forth in this policy.

Complaints.

You have the right to lodge a complaint with the applicable supervisory authority in the country you live in, the country you work in, or the country where you believe your rights under applicable data protection laws have been violated. However, before doing so, we invite you to contact us directly in order to give us an opportunity to work directly with you to resolve any concerns about your privacy.

How You May Exercise Your Rights. 

You may exercise any of the above rights by contacting us through any of the methods listed under Contact Information below. If you contact us to exercise any of the foregoing rights, we may ask you for additional information to verify your identity. We reserve the right to limit or deny your request if you have failed to provide sufficient information to verify your identity or to satisfy our legal and business requirements.

5.Accessing your data and Privacy Complaint

If you have any questions, concerns, complaints, or suggestions about this Privacy Policy, the practices of this Website,  you may contact us by sending a letter or email to us at the contact information below:

To Contact Hetech Solar (Controller)

Hetech Solar Co.,Ltd

No. 1301, 1302, Bldg. C, Yuhong International Building, Guancheng District,

Zhengzhou, Henan,

China

Email: privacy@hetechenergy.com

Tel:+86-0371-63918883

Our Company Commitment to Your Privacy:

To make sure your personal information is secure, we communicate our privacy and security guidelines to all Hetech Solar employees and strictly enforce the privacy safeguards within the company.